FAQ

Where are Magic Wands made?

Every authentic Magic Wand is designed in Japan and carefully assembled in China under strict quality standards. While imitators exist, none deliver the legendary deep, rumbly vibrations of the original. At Pleasure Dose, authenticity is guaranteed, always.


How long will shipping take?

We know waiting isn’t sexy. Orders typically arrive within 3–5 business days across the U.S. You’ll get a tracking number the moment your package leaves our warehouse.


What is your warranty & return policy?

All Magic Wands come with a one-year manufacturer’s warranty. Because of the intimate nature of our products, we cannot accept returns unless your wand is defective. If you need to file a claim, our team will guide you step by step.


Is the packaging discreet?

Absolutely. Think of it as luxury on the inside, total discretion on the outside. Your order arrives in plain, unbranded packaging with no hint of what’s inside.


How will the charge appear on my statement?

Your privacy extends to billing too. Purchases will not show as “Pleasure Dose” or “Magic Wand” on your statement, they’re processed under our parent company for complete discretion.


Do you ship internationally?

At this time, we ship within the United States. If you’re outside the U.S., reach out, we’ll let you know if special accommodations can be made.


Which Magic Wand is the strongest?

The Magic Wand Rechargeable is often considered the most powerful, offering four speeds, four vibration patterns, and cordless flexibility. But strength feels different for everyone, check out our product guides to find your perfect fit.


Are all your products authentic?

Yes. Pleasure Dose is an authorized retailer of the Magic Wand. Every product is 100% genuine, FDA-registered, and covered by a one-year warranty. No knockoffs, no compromises.


Do I need to be 18+ to shop here?

Yes. Pleasure Dose is a sexual wellness destination, you must be 18 or the legal age in your region to browse or purchase.